Error in Uploading to Apple store

1

Failed
ServerError: upload_to_itunes failed An error (-10814) occurred. The operation couldn’t be completed. (OSStatus error -10814.) (null)

please resolve this issue

Regards
KK

2

We’re on it.

Over the weekend, we updated to Xcode 14 (for iOS 16 support). That broke the upload code.

We are working on a fix right now.

3

Any word on this? I’m getting the same error and can’t upload to the app store.

Thanks,

Nate

4

The fix is in final testing now - if all goes will, it will be up in the next few hours.

We apolgize for the inconvenience - there was nothing in Apple’s release notes about this, so we dropped everything to get it fixed.

5

This issue should be resolved. Please let us know if you continue to have issues uploading.

6

There may still be a problem with this - we’re on it.

7

I think we’ve got it - please submit your jobs again.

8

There is a new requirement. If you get this error message:

UserError: ERROR: Cannot obtain the content provider public id. Please specify a provider short name using the -asc_provider option.

You need to add a parameter to your voltbuilder.json file, which will look like this:

"itunesShortName": "NSBASICCorporation",

An iTunes account may be used to create apps for more than one company, or “provider”. Apple gives each of these a Short Name. It’s not always easy to find the short name for a provider, so we’ve added some output to the log to help find this.

Provider listing:
   - Long Name -                                 - Short Name -
1  DATA IMAGES INC                               Y9UDR9XXXX
2  XXXX Software GmbH                            G6AV52UXXX
3  Danish Farm Computers Ltd.                    G7M2XN7XXX
4  ONTARIO REGIONAL STOCKYARDS INC. - 3WL84CVXXX 3WL84CVXXX
5  NS BASIC Corporation                          NSBASICCorporation
6  ghenne|11145618|1                             ghenne111456XXX
9

Hi
I applied the provider name, but now I get this error:

UserError: ERROR: The username (my itunes email account) is not a member of the provider NSBASICCorporation. Contact your team admin for assistance. (1296)

Do I need use more tags in my voltbuilder.json to inform this data?

Thank you

10

Are you using NSBASICCorporation as your Short Name? That won’t work - it belongs to us.

Have a look at your output log. You’ll see the Provider listing there.

11

Sorry, now I understand and find the information at output log on Volt.

Solved for me

Thanks